🎙️ New Episode on Capitalist Culture®: David Abbey
3:00 AM.
Not coding.
Not pitching investors.
Customer support.
In this clip, David Abbey shares a moment that shaped how he thinks about product forever.
He was helping a customer in Australia who “couldn’t see the button.”
From his screen, it was obvious.
From hers, it wasn’t.
She grabbed a knitting magnifying glass to try to find it.
That’s when it hit him.
If a user struggles, the product is wrong. Not the user.
This story is a masterclass in obsession with user experience and humility in product design.
If you build anything, this one will challenge you.
🎥 Watch the clip.
🎧 Listen to the full episode on Capitalist Culture®: https://www.capitalistculture.com/